Terms & Conditions

1. Eligibility

By using this Website, you confirm that:

• You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
• The information you provide is accurate, complete, and current.
• You will use the Website only for lawful purposes.

2. Account Registration

Certain features of the Website may require you to create an account.

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• Restricting access to your device and account.
• All activities carried out through your account.

If you believe your account has been accessed without authorization, please notify us immediately and change your password.

3. Products, Availability & Pricing

We make every effort to ensure that product descriptions, pricing, availability, ingredient information, and images are accurate. However, product colors may vary depending on your device display, packaging may change from time to time, and certain products may become unavailable without prior notice.

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise specified. We reserve the right to change prices without prior notice, modify or withdraw promotional offers, and refuse or cancel orders where pricing errors or technical issues have occurred.

4. Product Usage & Safety

Our products are formulated using carefully selected ingredients inspired by nature. Before using any skincare or baby care product, we strongly recommend that you:

• Read the product instructions carefully.
• Review the full ingredient list for known allergens.
• Perform a patch test on a small area of skin before first use.
• Consult a qualified healthcare professional if you have known medical skin conditions.

If irritation, discomfort, or an allergic reaction occurs, discontinue use immediately and seek appropriate medical advice. The Little Giraffe shall not be responsible for reactions arising from improper use, misuse, failure to follow instructions, or undisclosed allergies.

5. Intellectual Property

All content available on this Website — including but not limited to The Little Giraffe name, logo, product names, designs, illustrations, graphics, photographs, videos, layout, text, product descriptions, software, and creative materials — is the exclusive property of The Little Giraffe or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, or commercially exploit any content without our prior written permission.

6. User Conduct & Content

By using this Website, you agree not to use the site for unlawful purposes, upload malicious software, attempt unauthorized system access, or post false, misleading, or offensive content.

If you submit reviews, photographs, comments, or testimonials, you grant The Little Giraffe a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for marketing and business purposes.

7. Limitation of Liability & Indemnity

To the maximum extent permitted by law, The Little Giraffe shall not be liable for indirect or consequential losses, loss of profits, delays caused by courier partners, website interruptions, or events beyond our reasonable control. Our total liability shall not exceed the amount paid by you for the relevant order.

You agree to indemnify and hold harmless The Little Giraffe, its directors, employees, and affiliates from any claims arising out of your misuse of the Website or breach of these Terms.

8. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this Website or purchase of our products shall be subject to the exclusive jurisdiction of the competent courts where The Little Giraffe's registered office is located.

9. Contact Us

If you have any questions regarding these Terms of Service, please contact us: